Jobs
For many people, finding and keeping a safe home is the first step in building a better life for them and their families – you can help make that happen.
Welsh Government is committed to ending homelessness in Wales.
To make this a reality, we need committed, value-driven people to bring their diverse life and work experiences to rewarding roles within the Homelessness and Support sector.
Created in partnership with the Welsh Government and Cymorth Cymru, this hub brings together the organisations in Wales that are currently recruiting.
So, whether you’ve considered jobs in Homelessness and Support before, or the sector is completely new to you, we know your transferable skills, lived experiences, and personal values are essential to achieving our aims – and could steer you towards:
- a more rewarding role or career;
- the opportunity to help others; and
- the chance to challenge yourself in a constantly evolving, supportive environment.
If you love the idea of working with people, enjoy variety and flexibility, and are passionate about finding purpose in your work, we can help you build a stable and rewarding career.
In a sector where no two days are the same, you will find person-centred ‘on-the-job’ support, opportunities for collaboration with colleagues and across projects, and the chance to positively contribute to significant social change in Wales.
You don’t need sector or specific job experience for many of these roles.
In fact, we’re looking for anyone with…
- the right values – caring, kind, compassionate
- the right attitude – committed, motivated, a desire to make a difference
- the right mix of transferable skills – great with people, organised, resourceful
… and who can bring fresh thinking, energy, and enthusiasm.
Read real stories from people who have made the switch to the Homelessness and Support sector in our People and Profiles section.
Many people working in these roles today have previously accessed services themselves and are committed to helping others who are facing similar challenges– lived experience uniquely prepares you to work in this sector and is highly valued by many organisations.
There are lots of different roles with lots of different organisations – each of which have their own training, benefits, and rewards packages – check out the Jobs section to see individual roles.
But some things are universal across the entire sector.
From the warm welcome for all backgrounds, experiences, and skill levels, to the amazing support and training on offer – you will never be left to fend for yourself in roles we know can sometimes be challenging.
You will benefit from:
- Training during your induction to prepare you for the job and a wide range of ongoing training opportunities
- Openings for career progression if you want them
- Supportive environments focused on positive outcomes for people using services
- Working with a team of brilliant people from within and outside of the organisation
- A chance to live and express your values through your work
- Meaningful work making a real difference in people’s lives
- Flexible working patterns
- For those with lived experience, an opportunity to use your insight and expertise to help others
“The amount of training opportunities I’ve had has been amazing. I have been given some thorough, specialist training and there has been plenty of opportunity for progression.” – Heulwen, Team Leader
“I’ve received training in all sorts of areas, from things like housing legislation which are very specific to the role, to the more people focused areas like mental health and equality/ diversity issues.” – Macsen, Support Worker
“There are lots of training opportunities and managerial staff are always open to ideas around training” – Mared, Support Worker
“Supported housing is an ever-revolving door, providing opportunities and training of the highest standard.” – Deborah, Project Worker
Job and People Profiles
Hear from the people working in Homelessness and Support right now… From those who have been here for 20 years and wouldn’t want to do anything else, to new starters loving their jobs, and sector switchers making use of their transferable skills – read their amazing, inspiring, and motivating stories. Head over to our YouTube channel to hear some more inspiring stories from people working in the field.
“In my role as Project Worker, no two days are the same.
I have always had a great interest in people, and in my 13 years working in the sector, I’ve enjoyed working with people from all walks of life and the opportunity to be able to make a real difference to the lives of those in need or difficult situations.
Supported housing is an ever-revolving door, providing opportunities and training of the highest standard.”
- Deborah, Project Worker
“Having recently moved into the Homeless sector, my role has given me a new career focus, with obtainable goals and a good working environment.
It is so rewarding to work with like-minded people to tackle the issues of homelessness and try to meet one of the most basic needs a person can have: to have a place they can feel safe and be part of the community.
There is a great sense of achievement when you have been fortunate enough to assist a person escape this problem, and in making a difference, no matter how small.”
- Dylan, Tenancy Support Worker
“I started off as a support worker and am now a team leader. It has given me a sense of purpose in my life.
I knew that I wanted to work with people, in a role where I felt I was helping and making a difference. No two days are ever the same, and I genuinely believe I have made a difference to people’s lives and that is what keeps me motivated to work in this sector.
The amount of training opportunities I’ve had has been amazing. I have been given some thorough, specialist training and there has been plenty of opportunity for progression.”
- Heulwen, Mental Health and Substance Misuse Team Leader
“With a background in caring, I have worked my way up from support worker to team leader. My role as team leader in a Women’s Project is very varied. I love my job and no two days are ever the same.
The best bit is that with support, care and kindness, you can turn people’s lives around, and they actually say to us “you saved me”.
I feel every day I am so lucky to do a job I love and can make a difference to people’s lives however big or small. To just give people a chance of a better life.”
- Joanne, Mental Health Team Leader
“Having worked in the sector for 15 years, I believe it’s the best sector to work in –meeting different people from very varied backgrounds, helping them help themselves, seeing people move on with their lives, knowing you made a difference and that you can advocate on their behalf when they are unable to, having fun with the clients.
I would like to think over the years I have made a difference in other people’s lives.”
- Michelle, Scheme ManagerIf you’re recruiting in the Homelessness & Support Sector, we’d love to add your job to our site free of charge, so we can support you to find the best people. This service is available to third sector support providers, housing associations and local authorities within Wales who have a homelessness or support vacancy within the sector.
Fill in the form to start receiving applications straightaway.
This site is bilingual, so we ask that you supply the information bilingually in the following format:
“English / Welsh” for job title, employer, and location fields. For example:
– Senior Support Worker / Uwch Weithiwr Cefnogi
– Carmarthenshire County Council / Cyngor Sir Gaerfyrddin
– Carmarthen / Caerfyrddin
If you have any issues or questions, please click here.
